F.A.Q. & Tea Tips

Partner Businesses

At Cha Cha Tea, we feel tea can compliment any number of experiences. If you are in Wisconsin and would like to try a cup or pot of Cha Cha Tea please visit our wholesale partners at:

Bradbury's Coffee
Brasserie V
Daisy Cafe
Froth House
The Green Owl
Imperial Garden (west)
Johnson Brothers Coffee Roasters
HotelRED
La Brioche
Riverview Terrace Cafe at The Frank Lloyd Wright Visitors Center
Metcalfe's Market
*Retail available in the cafe
Sunprint Cafe
Yola's Cafe

Shipping

Orders received on a business day by 12pm CST, are shipped the same business day. Orders placed after business hours, or over a weekend, will go out the next business day. Our US shipping prices are very reasonable: USPS Priority Mail is calculated automatically based on weight and distance. At this time, we ship within the United States only.

Gift Certificates

Coming soon

Return Policy

Any open tea or food product cannot be exchanged or returned. Notify us via email or phone within 48 hours if an order is damaged or broken.

Tea Tid Bits

• Think of tea not only as a delicious beverage, but as a culinary ingredient. Try using tea instead of water when making rice or use tea in a soup stock.
• We recommend that you dedicate one teapot for only one type of tea: one for black, green, herbals, etc. Pots can become seasoned by black teas and if you prepare other styles of tea, like green, in the same pot, it may affect the flavor.
• 1 oz of tea yields about 15 servings and 3 oz. yields 45 servings. Teas can be infused multiple times.

Steeping Guidelines

Be sure you begin with good water; it makes up over 90% of the end product. A simple inexpensive solution is a store bought water filter. Spring water can also work very well. Never use distilled water and always start with fresh water not water that has been previously boiled.

No Thermometer? Try the Traditional Chinese hot water method:

• Fish Eyes: Small bubbles clinging to bottom and sides of kettle or pot. (176˚F)
• String of Pearls: Small bubbles rising from bottom of pot directly to water surface. (190˚F)
• Rolling Water: Large rolling bubbles popping at water surface. (212˚F)

Rescuing a cup of over steeped tea?

Try diluting the tea liquor with more hot water. It’s pretty disappointing to realize you’ve over steeped your tea, but adding water will bring balance to your astringent/bitter cup.
Remember, don’t be afraid to experiment with tea!
Wholesale info